Australia-wide dispatch, then the Band is yours.

Shipping

We send Thrive Bands Australia-wide with Australia Post. Dispatch is usually 2 to 3 business days after your order is confirmed. Under the launch offer, shipping is free. After the offer, shipping is A$14.99.

When your order is dispatched we email the Australia Post tracking number. You can also look up your order with the email and Thrive order reference from your confirmation (it starts with THR-). That is not the Australia Post tracking number.

If you need a Band sent outside Australia, write to hello@optihealthgroup.com before you order.

What arrives

Your Thrive Band in the colourway you chose, ready to pair with the Thrive app and My Health on the web. You own the Band and your data. Your Thrive Plan starts when you activate it.

If something is wrong with your purchase

Returns follow Australian Consumer Law for problems with your purchase — for example if your Band arrives damaged, is faulty, or does not match its description. This is not a change-of-mind return. Full details are on Returns (https://www.thrivehealthband.com/returns).

Already have a Band?

Use the email on your order confirmation to set up your account, or contact support at support@optihealthgroup.com.