Delete your Thrive account

You can delete your Thrive account from this page or in the Thrive app. After we confirm it is your login, the account and health data are removed following a 30-day window.

In the Thrive app

Open Settings, then Delete Account. You are signed out straight away. Sign in again within 30 days if you change your mind.

Request deletion here

Use the email on your Thrive login. We email you to confirm, then start the 30-day window. You can also write to hello@optihealthgroup.com.

What is deleted

• Your Thrive login
• Health records in the app and My Health
• Wearable history and Ask Thrive conversations
• Thrive Loops sharing from this account

What we keep

Order, payment and tax records from thrivehealthband.com, for as long as Australian law requires. Deleting an account does not cancel or refund a paid Thrive Plan. For an order, write to support@optihealthgroup.com.

After you request

We aim to confirm the login within a few business days, then the 30-day window starts. Read this with our privacy page.